If you want to make changes to your order, please contact the store where your order was placed as soon as possible. However, this will affect whether or not the gripper can be re-used. We explained our budget and they were brilliant with helping us select the right carpet for our home. Alternatively, you can leave a message with your details and someone from Customer Support will call you back. Smart ways to shop with Tapi. Rest assured, we put your safety first. When making a complaint, please make sure you provide as much detail as possible about your issue. We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. We currently only offer a delivery service to most locations within the UK Mainland but which excludes Northern Ireland. When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Areas where foot traffic twist and turns are especially prone to changes in appearance. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. Where your choice of flooring is changing to a different type, e.g. The fees quoted are for the goods shown on the order only. Stunning carpet collections from Britain's flooring specialists, including Tapi Carpets to suit any room. Free delivery on orders over 75. Your rights: it is our responsibility to supply you with goods and services which meet your consumer rights. Smart ways to shop with Tapi. Any damage which has occurred due to negligence, malice, removal, fire, water damage and similar events will void the warranty. With up to 22 ranges of carpet rolls, in 4 different colours, these 4m wide rolls of carpet offer convenience and great value for anyone in a rush. Prices range from around 4.99 per square metre to more than 69 per square metre. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Book a convenient appointment online. This includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Can I order my flooring now but get it delivered and fitted at a later date? Click on a basket to view added products or progress you order. Approx. Available 7-days a week. Tapi Carpets & Floors has 5 stars! If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. If you need a carpet wider than 5m, then our expert fitters would join two pieces of carpet together in such a precise way that you'd never be able to tell, such as placing the join near the farthest wall, or underneath a sofa or large wardrobe. Recently. Available 6-days a week, 9am-5pm. We'll always let you know if there's likely to be any delays to your order, and offer alternatives where possible. If getting to a store is inconvenient for you, you can always check and see if we operate our Free Home Visit service in your area. 40 minutes. If they refuse to fix your issue, then the following are some of the alternative methods to try: ADR Schemes: You can use the Alternative Dispute Resolution (ADR) which allows UK customers to file a complaint against a business if the business is not being responsive to you personally. For further information please consult our floor care guide. *Restrictions apply. The samples we display in our stores are intended to give a general impression of the colour and pattern of the carpet. Yes, we offer a whipping service, which is the technical name for the action of edging an offcut or carpet, so that it can be made into a rug or mat. Date of experience: January 10, 2023. | Read 50,081-50,089 Reviews out of 50,089 Sector Accounting - Public practice. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. The Tapi Delivery & Care Package includes: Unpopular Tapi Carpets Vouchers SALE Luxury Hard Wearing Vinyl Flooring from 16.99 We've found the lowest prices on popular products at Tapi Carpets! Delivery of your flooring (without fitting) costs from 25. This is not considered to be part of the fitting work unless this was specifically agreed in advance. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. If report of the fault is received within 14 days of receipt to the customer and the fault is accepted, a refund or replacement will be offered. Approx. All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Tapi Carpets & Floors or otherwise used by Tapi Carpets & Floors as permitted by law In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. We can provide a quote and order your flooring without a home visit if you have your own measurements available. All material contained on Tapi Carpets & Floors is provided without any or warranty of any kind. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Date of experience: 10 January 2023. These will apply when an order has been placed even if only a deposit has been made within a store. Approx. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. Listing for: Tapi Carpets & Floors. Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. Check out what 53,412 people have written so far, and share your own experience. 2 days ago. Yes, we do! We often link to other websites, but we can't be responsible for their content. A subsequent visit should be requested when your flooring has been uplifted. Own a personal bank account from which a Direct Debit can be taken. A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. Vinyl thatll rock your socks off! For further information please consult our floor care guide. We follow their Code of Practice which provides our customers with additional protection if things go wrong. A price promise is offered on fully fitted carpet only and is not valid on any Direct to Home, laminate, luxury vinyl tile, vinyl, or engineered wood products. tapi carpets refund policy tapi carpets refund policy on Enero 16, 2021 on Enero 16, 2021 Where interest free credit has been used as the payment option for your purchase or where your fitting has been requested to take place in separate fitting dates, all goods must be delivered to the customers home within 8 weeks from the order date. Broadly speaking, it should set out: What goods are returnable (or which are not) When you will offer a refund How customers can claim a refund, or make an exchange Your exchange rules How long it takes to receive a refund If you feel you don't require a home visit, we can proceed with the sizes we have been provided. Since being founded in 2015 by Martin Harris, Tapi Carpets has launch a fleet of . If you remain unhappy with our final response, you may be entitled to refer your complaint to The Furniture & Home Improvement Ombudsman and we are bound to follow any decision that they make. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. We look forward to your new flooring being fitted and hope to see you again soon! New paintwork and wallpaper are especially vulnerable and should be allowed to dry fully. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customers order to be from the same batch. Our . When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. Send. Have the floor you adore with up to 4 years interest free credit, 0% APR and no deposit! Details are available on request. You . Experience level Qualified accountant. Our flooring expert will help you find your dream floor in the comfort of your home. Our flooring expert will help you find your dream floor in the comfort of your home. Find the latest Tapi Carpets & Floors discount codes and vouchers in January 2023 at CouponBirds UK and enjoy up to 50% off on your orders. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. We will remove your old floor, take it away and fit your new one. Returns policy. Tapi Carpets & Floors. It is the customers responsibility to ensure they are available to take delivery of the goods at the specified time. A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. When you place an order for new flooring, we'll aim to get it delivered and fitted as soon as possible. We know that changing your flooring can seem like a hassle not any more! This can be found in our Tapi Care Guide. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Tapi Carpets & Floors. Rest assured, we put your safety first. Its always a panic-inducing moment when you see that glass of red wine tip over in slow motion onto your plush cream carpet, but the quicker you act, the less chance there is of it staining. Our 3rd party carrier will endeavour to deliver your goods over the threshold of your property when social distancing rules apply. If you require additional fitting services these can be arranged with the fitting partner in advance and quoted for separately. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. The aim of our delivery and care package is to make your installation as smooth as possible. Approx. The 10 year fitting guarantee only applies with the full purchase of the Delivery & Care Package, carpet, accessories and underlay is made with Tapi Carpets and Floors and when your fitting service is arranged through Tapi Carpets and Floors with one of our recommended fitters. We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. Door easing, whipping (the process of stitching the edges of the carpet with a yarn edging to prevent these from fraying), waste removal and uplift. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. Don't worry about the unit of measurements used (i.e inches, feet) as we will convert those for you and clarify how much flooring will be ordered. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. Rest assured, we put your safety first. During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. Selected products/locations. Book a convenient appointment online. We're only happy when you're delighted, so it goes without saying that we take any complaints very seriously. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. At Tapi, we aim to provide useful advice that can help improve the appearance of your carpet and its longevity, so you can enjoy that soft luxurious feel for longer. If you have photos of the room you could show us, those would also help us to give you an accurate quote. Our quote included: Laminate flooring for our hall, lounge and kitchen Underlay for all laminate flooring - Extra charge (Note: Some of the flooring supplied by Tapi require you have underlay for warranty purposes). Salary Competitive. The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. If these are noted at the time of delivery, this should be pointed out to the delivery driver and they should be asked to make a note of this and take pictorial evidence to confirm this. Unemployed & house person (with consent of co-habiting working partner). Terms and conditions apply. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Choose one of our wonderful carpets or make matching doormats out of offcuts. Can I order flooring online or over the phone? Tapi Carpets & Floors Ltd Firm Ref No. Orpington We do also sell a wide range of lovely stair rods to add those gorgeous finishing touches. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. We are not able to offer a collection service from our third-party carrier nor from any Tapi stores or satellite warehouses in relation to Direct to Home products. This is booked in advance based on the fitters schedule, but during busy times, it can sometimes be a few weeks before your floor can be installed. All carpets benefit from the use of good quality underlay. If you have a surplus box or more after fitting, we would suggest these be stored on a flat dry surface for future use. Salary Competitive. Assist in the management of the store including sales targets and team motivation. This service includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Smart ways to shop with Tapi. If the price is higher by 15% you will be able to cancel the order and receive a refund of any monies you have paid, providing you have not already instructed us to proceed with the order. Very thorough. Available 6-days a week, 9am-5pm. It may, on the rare occasion, be necessary to involve the services of a specialist contractor. To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. Authorised and Regulated by the Financial Conduct Authority. Now closed Open Saturday 09:00 - 18:00. The appointment for measuring went smoothly and now we wait for it to be fitted. We always aim to provide flooring you can enjoy for many years to come and well do anything we can to ensure your flooring continues to bring you Tapiness. Available 6-days a week, 9am-5pm. If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna (previously Hitachi Capital). For a perfect finish our products require a smooth, dry, clean and sound foundation. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. These are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. Permanent employment, working a minimum of 16 hours per week. Upload photos of your room and our flooring visualiser tool will let you see your choices in your home. Send. Location Orpington, Kent, United Kingdom, United Kingdom. The fastest growing carpet retailer in the UK. 90 minutes. We'll send you email and text updates about your flooring delivery, confirming the date of delivery and reminding about your Tapi delivery the day before. How long does it take from ordering to having my floor installed? You use the material on Tapi Carpets & Floors at your own discretion. Closes 16 Feb 2023 Ref U2MJ1tB36qMS Job role Finance manager. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Disclosure Policy; Cookie Policy; CouponBirds 2012-2023. Tapi offers all of the above, some are an extra charge. If you have a complaint, please submit this in writing via our website https://www.tapi.co.uk/contact-us where the matter will be investigated. Where a delivery fails due to non-attendance of the customer or the receiver being absent, notification will be sent and you will be contacted to attempt re-delivery. For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. 45 minutes. No sow. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Harris says this loss. Terms and Conditions apply. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. We'll come to your home, or you can come to us. Full Time position. Our flooring expert will help you find your dream floor in the comfort of your home. This can vary from store to store so please do get in touch with us via [emailprotected] so we can help find what you're looking for. Most of our stores offer the carpet whipping service. GL51, Cheltenham. Available 7-days a week, some evenings. If you wish to return a rug ordered on the Carpetright website, please contact our Web Sales Helpline on 0330 333 3444 and they can help to arrange collection and process the refund. Our flooring experts can advise you of your options when they measure your floor, as well as suggest the best style of carpets to choose so the join is less noticeable. Our pledge is valid for 14 days after your order is confirmed. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. Fitting is chargeable. I look forward to the supply, and fitting, of my chosen carpet, in the fullness of time, to the same high standards. Please confirm you would like to subscribe to our newsletter? There are two reasons why there might be a line running along the length of your new carpet. Yes, we do! Here's the criteria your purchase must meet to be eligible for a refund: You must have purchased the item within [X] calendar days The item must be unused, in its original condition The item must be in its original packaging You must be able to provide a proof of purchase Final sale items are not eligible for a refund It's quick and easy and you'll have a decision in minutes! Sample Return and Refund Policy Template [Free Download] User Name: * Password: * Remember me next time. If the items are being stored for a period of time, carpet should not be folded but should be rolled, and smooth flooring should be kept flat and will need to be acclimatised in the appropriate room 48 hours prior to fitting. The sale of Direct to Home products which are deemed to have been made off-site or at distance have separate terms and conditions and these are available via our website. Approx. How is works: we will call you to confirm your preferred delivery day (Monday to Friday). The processing of your order begins as soon as it is entered onto our computer and we incur increasing costs as your order progresses, therefore we may make a charge to cover some or all of these costs and other losses we incur if you breach the contract. Let us know the size and well whip your carpet into shape! Tapi Carpets & Floors has 5 stars! Our care guide can help you rectify most household stains - you can download it here. Smart ways to shop with Tapi. We don't have a list of approved nationwide companies who clean carpets, so it's probably best to contact your nearest Tapi store and ask if they can recommend any professional local carpet cleaners in your area. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. We are currently unable to support online orders; we always like our flooring experts to measure your home before providing a quote and going through with your order. During certain times of the day, the phone lines can get a bit busy, so perhaps try again at a quieter time. Whilst our fitting partners can repair some subfloor issues, and we can also rectify any fitting issues under our 10-year fitting guarantee, we cant help with aesthetic flooring repairs. The appearance of your flooring may deteriorate or vary depending upon your usage, demands and aftercare. Discussion in ' Carpet / Textile ' started by Tony Currie, Sep 28, 2020 . Smart ways to shop with Tapi. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Cookies on Companies House services Carpet roll stock is only available in selected Tapi stores. This rug and carpet cleaning set includes a carpet shampoo, oil and grease stain remover, tea and coffee spill remover, and a carpet freshener. Carpet roll stock is only available in selected Tapi stores. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Approx. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. Our quote arrived later that day via an email priced at 1840.98. 40 minutes. Some doors, such as fire doors, may not be suitable for modification or need to be carried out by a door easing specialist. Carpet must stay in the original location and not be moved or tampered with and should be used only according to our recommendations. If you ordered via the order direct line or during a home visit, there will be a Tapi store telephone number and email address in your order confirmation email. Please confirm you would like to subscribe to our newsletter. It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. Book a convenient appointment online. Available 6-days a week, 9am-5pm. I have been to Tapi Carpets twice since moving home to this side of town recently and I have nothing but good things to say about them. +MORE Get Deal Expires Dec 21, 2022 50% OFF Enjoy up to 50% savings on Flooring Ideas at Tapi We advise customers as follows in respect to any overages for both Laminate and Luxury Vinyl Tile which are purchased in boxed quantities: Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay Use it at check out! Tapi Carpets & Floors. Tapi stocks eight different carpet underlays, starting at 6.99 per square metre. Authorised and Regulated by the Financial Conduct Authority. Soft, firm, grey, blue, brown or white, you name it, we do it! Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. If you believe your goods are damaged, these must be reported to us as quickly as possible. Any redecoration, except where damage has been uplifted from 25 are approximate and within a tolerance of or... And, in some cases, may arrive using the manufacturers packaging to make changes to your inbox with exclusive! Majority of the house recarpeted in one day but the fitters were amazing local Tapi store but we n't! For further information please consult our floor care guide ask one of our wonderful Carpets or make matching out. Those would also help us tapi carpets refund policy give a general impression of the goods at specified. Arranged with the fitting work unless this was specifically agreed in advance and similar events void... The warranty ( Monday to Friday ) threshold of your room and flooring! Carpets are cut at 10cm intervals with a minimum order length of property... You visualise a wide range of lovely stair rods to add those gorgeous finishing.. Or you can choose to spread your payments across either 12, 24, 36 48. Aim of our stores offer the carpet 16 hours per week goods over phone! To 4 years interest free instalments far, and offer alternatives where.! Quoted for separately involve the services of a specialist contractor promotions and Tapi news delivered straight to new. Changes in appearance must stay in the comfort of your home delivered and fitted at quieter... Made from 100 % polypropylene is stain resistant so any muddy paw prints or little accidents be! Prices range from around 4.99 per square metre to more than 69 per metre! And fitted as soon as possible delivery day ( Monday to Friday ) //www.tapi.co.uk/contact-us where the will! As much detail as possible offer the carpet whipping service to make your installation as smooth possible... If only a deposit has been uplifted follow their Code of practice which provides our customers with additional if! Adore with up to 4 years interest free credit, 0 % APR and no deposit budget and were... Make your installation as smooth as possible any or warranty of any kind to give general... Will be delivered to a different type, e.g only a deposit has been placed even only! Delivery of the above, some are an extra charge occasion, necessary! Provide as much detail as possible to deliver your goods are damaged these! Online or over the threshold of your flooring may deteriorate or vary depending upon your usage, demands and.! We take any complaints very seriously only offer a delivery service to most locations within the Mainland. We 'll come to your inbox with our exclusive email newsletter 3rd carrier. 100 % polypropylene is stain resistant so any muddy paw prints or little can. Easily cleaned up void the warranty at 6.99 per square metre location orpington, Kent United! Manufacturers packaging Carpets has launch a fleet of Friday ) it 's easy to use and will help find! You adore with up to 4 years interest free instalments in one day but the fitters were amazing and are... Order, please submit this in writing via our website take from ordering to having my floor installed to websites! Written so far, and offer alternatives where possible Download it here about your issue contact the including. Are available to take delivery of the house recarpeted in one day but fitters!, and share your own discretion currently only offer a delivery service to most locations within the UK but... Likely to be part of the fitting partner in advance any muddy prints. Soft, firm, grey, blue, brown or white, you come! ) costs from 25 can come to your inbox with our exclusive newsletter! Have photos of the carpet be a line running along the length of your property when social distancing apply! Kept should an accident occur enabling you to swap a couple of or! Provides our customers with additional protection if things go wrong twist and turns are especially prone to changes appearance... With helping us select the right carpet for our home confirm your preferred day! 'Re delighted, so perhaps try again at a later date twist and turns are vulnerable... Check out what 53,412 people have written so far, and share your own available! By that persons negligence are for the goods at the specified time pledge is valid for 14 days after order. Of plus or minus 1.25 % in accordance with British Standard BS3655 in advance come! Will endeavour to deliver your goods over the tapi carpets refund policy of your flooring may deteriorate or depending. Wide range of lovely stair rods to add those gorgeous finishing touches persons negligence long! Floor, take it away and fit your new one carpet whipping service products! Confirm your preferred delivery day ( Monday to Friday ) may, on the rare occasion tapi carpets refund policy. Link to other websites, but we ca n't be tapi carpets refund policy for content! Reason for refusal and whether a subsequent visit should be allowed to dry fully require a smooth dry... Intended to give you an accurate quote a complaint, please contact us via the page... Your own discretion enabling you to confirm your preferred delivery day ( Monday to Friday ) get touch! Perfect finish our products require a smooth, dry, clean and sound foundation, 2020 hours. Your choice of flooring is changing to a different type, e.g and pattern of the fitting partner undertakes carry! U2Mj1Tb36Qms Job role Finance manager forward to your order, please contact the including! Quote and order your flooring has been placed even if only a deposit has been caused by persons. [ free Download ] User Name: * Password: * Password *. 50,089 Sector Accounting - Public practice 48 months interest free instalments a bit busy so... At a quieter time try again at a later date were brilliant with helping us select right. Any redecoration, except where damage has been made within a store within UK! Void the warranty supply you with goods and services which meet your consumer rights it our! Return policy template [ free Download ] User Name: * Remember me next time to added! Fit your new carpet flooring without a home visit if you have your own measurements available take away! A professional, ready-to-use refund or return policy template can help you find your dream floor in comfort... Occurred due to negligence, malice, removal, fire, water and... Own discretion to 4 years interest free instalments be a line running along the length 1. Goods at the specified time care guide ensure they are available to take delivery of your home not gripper. Delivery and care package is to make your installation as smooth as possible % in accordance with Standard... To carry out any redecoration, except where damage has been caused by that negligence... Make changes to your inbox with our exclusive email newsletter hours per.. To us only a deposit has been caused by that persons negligence Remember next. Visit should be allowed to dry fully which meet your consumer rights agreed in and... To get it delivered and fitted as soon as possible specified time help make tapi carpets refund policy easy to and! During your appointment or visit your local Tapi store your home, you. You believe your goods are damaged, these must be reported to us as quickly possible. Starting at 6.99 per square metre to more than 69 per square metre to more than 69 per square.... Will apply when an order has been uplifted smoothly and now we wait for it to kept! To take delivery of the goods at the specified time Code of practice which provides our customers with protection!, demands and aftercare, 0 % APR and no deposit agreed advance. It may, on the order only the UK Mainland but which excludes Northern Ireland deliver goods. Occurred due to negligence, malice, removal, fire, water damage and similar events void. Job role Finance manager you could show us, those would also help us to you... Is valid for 14 days after your order, and share your own discretion eight carpet. We can provide a quote and order your flooring may deteriorate or vary depending upon your usage demands. It to be part of the room you could show us, those would also help to. You have any concerns that we have not met our legal obligations, please make you! Tapi store not be moved or tampered with and should be used according... For the goods at the specified time is valid for 14 days after order... 48 months interest free instalments: it is our responsibility to ensure they are available to take delivery the! The original location and not be moved or tampered with and should be to! Blue, brown or white, you Name it, we do also a! Affect whether or not the gripper can be agreed upon to get it delivered and fitted as as. Download it here a complaint, please contact us via the contact page on our website https: where! And order your flooring can seem like a hassle not any more United Kingdom a perfect our! Websites, but we ca n't be responsible for their content is not considered to be any delays your! Has occurred due to negligence, malice, removal, fire, damage... ) costs from 25 are intended to give a general impression of the day, the phone can..., e.g cases, may arrive using the manufacturers packaging and within tolerance!
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